Return & Store Policy

All purchases made are final and no refund will be given.

You may, however request for an exchange should you find the item(s) faulty or in the wrong size.

All exchanges must be made within 7 working days from the date of purchase.

Returned item(s) should be in it’s original packaging, have not been worn and/or used, in a good and salable condition, together with it’s original tags and receipt.

If somehow an item does not fit, you may request for an exchange in size, subject to our store’s stock and availability.

Should there be no stock of the particular item, you may then change the item with another item in the store of the same price, or higher.

Kecheek does not offer cash refunds/exchange.

Kecheek does not offer exchange based on change of mind

All orders with pending payment will be put on hold for 24Hours only. After which, the order will be canceled and items released for purchases.

All purchases on sale items are FINAL non exchangeable and non refundable.

Semua pembelian bagi "SALE ITEM" adalah muktamad, tiada penukaran atau pemulangan wang boleh dilakukan selepas pembelian. Tempoh penghantaran akan mengambil masa beberapa hari sepanjang tempoh PKP.